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    garage door opener

    We got a call from a customer that their garage door panel was cracked and broken.

    We came out and saw this:

    cracked garage door panel as a result of bad garage door opener installation

    Yup…definetely a cracked garage door panel! 

    We figured out that this was a result of a bad garage door opener installation. The customer told us how their family friend said he knew how to install garage door openers and could do it for them. Since he’s not a professional, he didn’t know that you have to add a strut to reinforce the upper panel. If you don’t, the panel can…crack.  

    Thankfully, this Wayne Dalton garage door is still manufactured. We were able to order a new panel to replace the cracked one. Replacing a panel is a much cheaper option than replacing the entire door. If your garage door is no longer being made, however, replacing your panel isn’t an option. 

    The cheapest panel repair option is to just reinforce the panel and install hardware to do this. But this is a temporary fix. The ideal is to replace the entire panel or door to remove a damaged panel. 

    Once the new panel arrived, we came out to install it. Not only did we install a strut to reinforce the upper panel, as you can see here: 

    strut installed to support garage door and garage door opener

    We also adjusted the tracks since they were not aligned properly. 

    The end result: a smooth moving garage door thanks to the properly installed brand new garage door opener

    Why hire a professional garage door company?

    This story is the exact reason why you should always hire a professional for your garage door needs. Do the research to find a good company – licensed, bonded and insured and with many 3rd party high reviews. A professional garage door installer would install your garage door opener right the FIRST time, and would be less expensive than the cost it was to come out and replace this garage door panel.

    If you’re in the Sugar Land, Texas area, give us a call!

    We received a call from Kevin and Whitney to come and inspect their garage door system.

    What we found when we arrived as this:

    A broken garage door opener. A tension cable that broke. Plus, two of the garage door rollers came off as well.


    They had both wanted to upgrade their garage doors for a while. Now that their opener and cables broke, they figured it was a good time to replace the doors and their opener.

    After deciding what kind of style door they wanted and looking through some photos, they landed on these First United Door 325 model with carriage door stamp.

    The UDT door is a steel-backed garage door. Steel garage doors are low maintenance and strong, which means they last a long time, for little investment on their upkeep! The Universal series by 1st UDT are known for their quality and longevity.

    They chose to add Stockton windows and decorative hardware to really complete the upgraded look.

    Since we also had to replace the garage door opener since that had broken, Kevin and Whitney decided to go with the tried and true LiftMaster 8550 belt drive opener. Belt drive garage door openers are more expensive than chain and screw drive openers, but they require no maintenance! So they pay for themselves over time. They are also very quiet! The LiftMaster 8550 model also has extra security features including WiFI so you can control the door from a smartphone or tablet, and a battery backup. In case of a power outage, the door will still open and close!


    The new openers looks great with their new doors!

    We also installed brand new rollers, a new cable, and two new springs.
    This garage door system got a complete upgrade! The garage and openers are top quality, low maintenance and will last for years. Plus, the carriage house look they went for is timeless and classic. The doors and the design will stand the test of time, and are a great boost to the home’s value and curb appeal!


    Our latest job was a big switcheroo with some garage door openers.

    Our customer, Steve, has a 3 car garage, so one two car garage door and one one car garage door. The opener that was installed on Steve’s 2 car garage door was a 1/3 HP. This is too small for this size door, and would be better for his one car garage door. So, that’s what we did!


    Now that his one car garage door has a perfect opener, we needed to give Steve an opener that is the right size and power for his two car garage door. Steve ended up choosing a new LiftMaster 1/2 HP chain drive opener.

    It’s very important that you have the right opener for your garage door.

    There are 3 kinds of openers:

    1. Chain drive opener: This is the most common opener and uses a chain to pull or push the trolley on your garage door when opening or closing. Chain drive openers are the most affordable, but also the noisiest on the market.
    2. Belt drive opener: Belt openers use a belt, instead of a chain, to open or close your garage door. They are more expensive than chain drive, but much quieter.
    3. Screw drive opener: These are noisier than a belt drive, but less than a chain drive. They use a threaded steel rod to move the trolley. Because there are less parts on a screw drive opener as compared to chain or belt. They also require less maintenance overall, which can cut down on costs over the lifetime of the opener as compared to the other opener types.

    Openers also come with different horsepower speeds, and a professional garage door company can safely choose opener options that meet the needs of your garage door. The opener needed must be a good match for the weight and size of your garage door. In Steve’s case, 1/3 wasn’t enough for his larger two car garage door, but a great match for his one car garage door.

    If your garage door is making excess noise when you are opening or closing it, it could just need a simple repair or a little maintenance. The first step in determining the reason behind the noise is figuring out the origin of the sound. Eliminate as much background noises as possible and try to determine the exact part of the garage door that is making the sound. Once you’ve located the source, it will be easier to identify and fix the problem.

    These are the top 5 reasons behind garage door opener noises:

    1.      Automatic Opener

    If the noise is coming from the automatic opener, it may need to be replaced. If it is a newer opener that is still under warranty, you can probably get it fixed or replaced for free. If the opener is older and no longer under warranty, it will usually be more cost-effective to just replace it with an updated model.

    2.      Track Rollers

    Garage door opener noises can come from the track rollers if the bearings have severe wear-and-tear after years of use. Most track rollers have unsealed bearings that vibrate as you are operating the door. If they are not periodically lubricated, the bearings repeatedly rub along the metal tracks, which will deteriorate the original shape of the bearings. You can prevent this from happening by investing in nylon rollers with sealed bearings. They won’t require lubrication and they are quieter than steel bearings.

    3.      Grinding Hinges

    You might hear a grinding sound from your hinges if the holes are stretched out. Hinges need to be tight and secure, otherwise the metal hinge will grind on the metal track every time the door is opened or closed. Make sure to immediately replace any hinges that are damaged. Your hinges may also require a little lubrication if you hear a squeak coming from the hinges.

    4.      Torsion Spring

    If the sound is coming from the torsion spring, you should immediately call a professional. The spring at the top of the opening mechanism is under extreme tension and can cause severe injury or damage. The trained technicians at Sugarland Texas Garage Door will be able to assess and adjust your springs if that is the source of the noise.

    5.      Unbalanced Door

    An unbalanced or unstable garage door will make a lot of excess noise. If the sound is caused by the door shaking when it is opening or closing, it will need to be realigned. If you think your garage door is unbalanced or you can’t diagnosis the problem yourself, please contact Sugarland Texas Garage Door for a free quote.

    If you cannot fix the problem with your garage door on your own, it is always better to determine the cause before contacting a garage door technician. Although the team at Sugarland Texas Garage Door has a solid reputation for honesty and fair pricing, there are some companies that will try to convince you that there is a more expensive reason behind your garage door noise.

    There are a lot of types of garage door openers on the market, and several different decisions will need to be made before you choose one for your home. The type of garage door opener you pick will depend on the size of your garage door, the frequency of use, the type of access you prefer, and the security features you need.

    This article will discuss the things you need to consider, and all of your available options. If you are unsure about any of the following components, please do not hesitate to contact any of the experienced garage door installers at Sugarland Texas Garage Door.

    Garage Door Openers

    Here are six things to consider before buying a garage door opener:

    1.     Size of Your Door

    A typical garage door is 7’ tall and a standard opener can only accommodate doors that are up to 7’6” tall. Anything higher than that will require a garage door opener extension kit. Sugarland Texas Garage Door specializes in custom-sized garage doors and openers, if your door is too big for a standard opener.

    2.     Battery Backup Function

    It is best to find a garage door opener that has a battery backup if you live in an area of Sugarland, Texas, that usually experiences power outages. It is not a standard feature, so you will have to check to make sure that it is included with each model you consider.

    3.     Type of Entry System

    Today’s garage door openers offer you a variety of different entry systems. There are standard wall-mounted control panels, keyless entry pads, remote access, and even fingerprint access pads.

    4.     Type of Drive System

    There are three basic types of drives for garage door openers. There is a chain-drive, screw-drive, and belt-drive. Chain-drive is the oldest version and usually the most affordable. Screw-drives are slightly more expensive, but require little maintenance. A belt-drive is just like a chain-drive except it uses a rubber belt. It is also the most expensive version.

    5.     Safety & Security Features

    All modern garage doors are required to have a reversing mechanism for safety reasons, but there are other optional safety and security features. The door should also have manual emergency release and an override function in case of an emergency. The entry system should also have a rolling code feature to make it harder for criminals to crack the security code.

    6.     How Much Horsepower?

    A typical two-car garage door should be fine with a standard 1/2-horsepower garage door opener. A 3/4-horsepower model is a better choice for heavier carriage-style garage doors, especially if they will be used often.

    Please feel free to contact anyone on the Sugarland Garage Door team if you have any questions about buying a garage door opener. Our trained experts will be more than happy to answer any of your questions or concerns.

    Whether you need to replace your existing garage door opener or you are buying one for the first time, there are a lot of important factors for you to consider. There are many different brands, styles, and features, which can make it difficult to determine the right garage door opener for your home. Hopefully this handy garage door opener buyer’s guide will make it easier for you.

    Here are a few things to look for when buying a garage door opener:

    Garage Door Opener1.     Horsepower

    Garage door opens come with ½, ¾, and 1 horsepower motors. The horsepower you need will depend on the size and weight of your garage door. A typical garage door that is not aggressively used should be fine with just a ½ horsepower. A ¾ horsepower motor is more durable and can handle garage doors made from heavier materials. A 1 horsepower garage door opener will give you the maximum power and efficiency possible. It is designed specifically to handle the heaviest garage doors on the market.

    2.     Type of Opener

    There are three basic types of garage door openers, and they all have their own unique benefits. A belt drive opener is quiet and ideal for garages that are attached to the home, a chain drive opener is the most popular and can lift even the heaviest of doors, and a screw drive opener is perfect for one-piece doors that tilt. Please feel free to contact anyone at Sugarland Texas Garage Door if you are unsure of which type is right for your garage.

    3.     Special Features

    There are many new features for garage door openers, and it can be overwhelming deciding on which is best for you. Decisions about special features should be based on what you personally value the most. For example, combination entry is affordable and works well, but keyless entry is more convenient. On the other hand, fingerprint entry is the most high-tech garage door security available today.

    4.     Read Customer Reviews

    Make sure to go online and research the customer reviews of different makes and models once you have a list of a few garage door openers that met your previous criteria. Always keep in mind that customers are more likely to post a negative review, so don’t be too alarmed if you don’t see many reviews on a product, especially if the ones you do find are all positive reviews.

    5.     Experienced Installer

    Even avid DYI enthusiasts should consult a professional and experienced garage door installer. It is a complex project and many costly mistakes can occur if it is not done right. Once you have decided on the type of garage door opener you want, consult with a company like Sugarland Texas Garage Door to make sure that it is properly installed.